Frequently Asked Questions

 

Service
Location
About the service
Gym
Balance Lifestyle Fitness Club
on the 4th floor
Operating hours are from 7AM to 9PM, daily. Schedule may change without prior notice.
Function Space
5th floor, 22nd floor, 41st floor, and 42nd floor
Maximum capacity is 120pax for Magellan and Columbus Function Room

 request for proposal
Breakfast
Restaurant 5
on the 5th floor
Available daily
PHP 1,200nett
Rates for children:
· 0 to 5y/o – free of charge
· 6-11y/o – 50% off regular rate
6:00AM to 10:00AM
Lunch
Restaurant 5
on the 5th floor
Monday to Thursday
PHP 900 nett
Friday
Themed lunch buffet: PHP 950 nett
Rates for children:
· 0 to 5y/o – free of charge
· 6-11y/o – 50% off regular rate
12:00NN to 2:30PM
Airport transfers
Please refer to the terminal map with instructions from the hotel.
Rates:
· Basic Sedan – One way: PHP 2,750nett
· Van – One way: PHP 3,600nett
Applicable to transfers to and from NAIA only
Check-in and
Check-out time
Front Office on the ground floor
· Standard check-in time is at 3PM
· Standard check-out time is at 12NN
· Early check-in request before 9AM will incur additional whole-day charge
· Early check-in request between 9AM and 3PM will incur additional half-day charge
· Late check-out from 12NN to 5PM will incur additional half-day charge
· Late check-out request from 6PM onwards will incur additional whole-day charge
Swimming
Pool on the 5th floor
The indoor pool is open daily from 7AM to 9PM daily. Please be advised that the pool is not heated and is 4ft deep. Towels, changing facilities and lockers are also available to hotel guests.
Extra person charge

 N/A
Standard extra person charge is PHP 1,850nett per person per night, inclusive of extra bed and breakfast buffet. For extra bed only, the rate is  PHP 1,500nett per night.
ATM
By the hotel entrance
Visitors may use the Sterling Bank of Asia ATM to withdraw Philippine Peso with their debit and/ or credit card. For more information about Sterling Bank of Asia log on to: https://www.sterlingbankasia.com/
Free Wi-Fi
Guest rooms and restaurants
Personalized Wi-Fi passwords are given to guests upon check-in. Diners in our restaurants, may request for the Wi-Fi password from their servers.
Luggage
Safekeeping
Front Office on the ground floor
Personal items may be stored at the Front Office for safekeeping.
Lost and Found
Front Office on the ground floor
Lost and found items may be claimed at the Front Office Department. Guests may call our Housekeeping Department at +632 7719 8888 to verify if the lost item is with them.
Wheelchair
Front Office on the ground floor
We may provide our guest with a wheelchair for use within the hotel premises.
Delivery
Room
Item or food delivery is allowed but to ensure the safety of our guests, we assign staff to accompany the delivery person to the room.

Frequently Asked Questions about Ortigas Business District in Manila

1. When is the best time to book a flight to Manila? 
For Business: any time is a good time to book a flight.
For Leisure: To celebrate the world’s longest Christmas, November – January is a wonderful time to be in the city.
2. Where is Ortigas Center in Manila?
Ortigas is a financial and central business district located at the boundaries of Pasig, Mandaluyong, and Quezon City in the Philippines. It is 13 km away from Ninoy Aquino International Airport and Manila Domestic Airport and 6.6 km away from Makati Central Business District.
3. Do I need a passport to travel to Manila?
A passport is required to enter The Philippines, valid for six (6) months from your date of arrival. For reference, see World Travel Guide’s notes (hyperlink https://www.worldtravelguide.net/philippines/passport-visa) and The Department of Foreign Affairs (hyperlink https://www.dfa.gov.ph/guidelines-requirements) to guide you.
4. What to do in Ortigas, Manila? 
Ortigas is the second largest business district in Manila. It is also a prime location for shopping, dining, and recreational activities. Click for more information
5. What are the best places to visit in Ortigas? 
SM Megamall is the largest shopping mall in the Philippines and in Southeast Asia, and the 3rd largest mall in the world with its 1,200 shops and 270 dining establishments. Discovery Suites is one of the Ortigas hotels near SM Megamall.
The Podium is an upscale shopping mall that houses a myriad of  boutique shops, beauty and wellness options, and restaurants for exquisite dining experiences.
Capitol Commons features a spacious green park, swanky restaurants, and the Estancia Mall. Just within walking distance is the laidback neighborhood of Kapitolyo, which offers a selection of  homegrown restaurants and coffee shops.
6. Is Ortigas, Manila a good travel destination?
For food lovers and people who want to relax, Ortigas is a great place to visit because of numerous restaurants, spas, hotels, and bars around the area. It is also accessible to everyone especially to foreign visitors who are staying in hotels.
7. What are the best times to travel to Ortigas, Manila?
Ortigas is filled will gleaming lights from November to mid-January to celebrate the Christmas cheer.
8. How to travel alone in Ortigas, Manila?
Travelling alone in the city is fairly easy. It’s best to walk between short distances when possible, and use taxi services like Uber or Grab when travelling between areas.
9. What to pack for a Manila trip?  
Choose lightweight clothing and fabrics to stay cool in the heat.  Breathable fabrics and lighter color clothes are suitable for Philippines’ weather
10. What airport is near Ortigas, Manila? 
Ninoy Aquino International Airport and Manila Domestic Airport
11. How do I get to the airport?
For convenience it is recommended to take a cab or book Grab Car or Uber. The hotel may also arrange airport transfers for you.
12. Where to dine in Ortigas, Manila?
Our very own 22 Prime, according to many, is the best steak restaurant in Manila and is a must try when you stay at Discovery Suites Hotel in Manila.
The top 5 restaurants according to TripAdvisor are:
  • Café Juanita for Filipino-Asian fusion
  • Locavore for Filipino food with a twist
  • Madeca to satisfy your Filipino-Mexican food cravings
  • Dad’s Saisaki & Kamayan Restaurant for international buffet
  • Lung Hin for Chinese food
13. What’s the best restaurant in Ortigas, Manila?
The multi-awarded 22 Prime is Discovery Suites’ flagship restaurant, widely recognized as the country’s foremost name in US Prime Angus Steaks. Located on the 22nd floor with a stunning view of the Ortigas skyline, this meat-lover’s mecca offers an excellent selection of choice cuts, as well as an array of accompaniments and alternative seafood options in an impressive showcase of Executive Chef Gerwin Bailon’s culinary skills. Learn more at /bars-restaurants/22-prime/
14. How to go to Discovery Suites?
Discovery Suites is located at 25 ADB Avenue, Ortigas Center, Pasig City, Metro Manila.

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Reviews

  • “COZY AND HOMEY. This was our 6th or 7th stay and the staff is still very accommodating. The location is strategic being right beside convenience stores, mall, and restaurants… I can say we plan to make it a habit to greet the new year here.”

    feetdraggerdoctor, Tripadvisor

  • “OUTSTANDING AND FRIENDLY SERVICE. The service at the facility is outstanding from arrival to departure. Any thing you ask for is done promptly and with a smile. The gym is pretty good with all the requirements of a hotel gym, with sauna, personal trainers and group classes.”

    gdogs2, Tripadvisor

  • “FABULOUS LOCATION AND SUPERB STAFF. The suites themselves are excellent with modern self catering facilities, fabulous bathrooms, comfy beds and exceptionally clean. The location is great for the CBD and restaurants and malls are all close by.”

    AdrianM853, Tripadvisor

  • “COMFORTABLE HOME AWAY FROM HOME. I stayed in the Discovery suites hotel for 7 weeks in March and April while in Manila for work. And it was very easy for me to start calling it home after a few days! The location is great – podium mall across the street, Starbucks next door and across the street, megamall and Robinson’s galleria only a couple of blocks away.”

    pconneen, Tripadvisor