Safe Like Home: Our Commitment to Your Safety

It is our business to care. We want you to know that it is our commitment to make you safe and protected when you stay here at your safe haven. For 22 years, we have extended our hand and home for you. We made sure that Discovery Suites is a place where you feel safe. Being able to make sure that our guests are sheltered brings us great inspiration to continuously strive for the best. As we reconnect to travel again, we continue to do our part in providing a safe home for you, whether you are traveling for business or for leisure. Find out how we do this in our Safety Playbook below:

Safety and Health of our Employees

All employees and service partners are required to observe the following health protection measures:

  1. Wearing of face masks are required at all times 
  2. Security to continue the use of infrared temperature scanners and contactless
    hand sanitizers at each entrance point.

Clean Environment

Our Housekeeping team continues to be stringent about preventing the spread of the virus
through the following enhanced facility, room cleaning and disinfecting guidelines:

  1. Routine sanitation of identified high touchpoint areas
  2. Utilization of ultraviolet (UV) light, defogger, and plasma ion disinfecting devices
  3. Installation of alcohol-based hand sanitizers at all public areas

Food Safety

Your meals are safely prepared in the kitchen which are regularly sanitized to avoid food contamination.
Kitchen associates are required to wear face masks and disposable gloves at all times to ensure
that you can enjoy your meals to the fullest.

General Hygiene Practice

All employees and associates are encouraged to wash their hands with soap and water,
or 70% alcohol-based hand rub, after touching their masks, coming in contact with
respiratory secretions, frequently-touched surfaces or upon entry to the hotel premises.

DIRECTORY

Government Hotlines

Department of Health
(+632) 894 COVID
(+632) 894 26843
1555

Bureau of Quarantine
(+632) 5318 7500

Pasig City CESU (Pasig City residents only)
0961 582 5020
0961 582 5013
0961 582 5006

Hospitals

The Medical City
Ortigas Avenue, Pasig, Metro Manila
(+632) 8988 1000

Cardinal Santos Medical Center
10 Wilson, Greenhills West, San Juan, Metro Manila
(+632) 8727 0001

HEALTH & SAFETY

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Reviews

  • “COZY AND HOMEY. This was our 6th or 7th stay and the staff is still very accommodating. The location is strategic being right beside convenience stores, mall, and restaurants… I can say we plan to make it a habit to greet the new year here.”

    feetdraggerdoctor, Tripadvisor

  • “OUTSTANDING AND FRIENDLY SERVICE. The service at the facility is outstanding from arrival to departure. Any thing you ask for is done promptly and with a smile. The gym is pretty good with all the requirements of a hotel gym, with sauna, personal trainers and group classes.”

    gdogs2, Tripadvisor

  • “FABULOUS LOCATION AND SUPERB STAFF. The suites themselves are excellent with modern self catering facilities, fabulous bathrooms, comfy beds and exceptionally clean. The location is great for the CBD and restaurants and malls are all close by.”

    AdrianM853, Tripadvisor

  • “COMFORTABLE HOME AWAY FROM HOME. I stayed in the Discovery suites hotel for 7 weeks in March and April while in Manila for work. And it was very easy for me to start calling it home after a few days! The location is great – podium mall across the street, Starbucks next door and across the street, megamall and Robinson’s galleria only a couple of blocks away.”

    pconneen, Tripadvisor

Awards