While not everyone can travel during this difficult time, the hospitality industry has never been more prepared for when the general public can hope in the plane or car and go on the destinations they want to. Here are ways on how the industry has become more reachable, and we believe will continue to feature these initiatives until as far as we can see.
Most airlines and hotels now have shifted their policies to more flexible ones in which you can cancel your booking anytime, without the hefty fees. Cancel anytime, no T&Cs to scan. Discovery Suites offers booking credits or refunds, whichever our guests prefer.
This is a great move towards the future of travel, even after the pandemic. Giving travelers more freedom to decide on their plans is an effective way for establishments to retain customer loyalty and improve your relationships with our customers.
Discovery Suites Manila has a Safe Like Home campaign that is part of our commitment to our guests’ safety and protection. This provides a safety protocol to make sure our guests feel safe in our hands. Learn more here: https://www.discoverysuites.com/safe-like-home-our-commitment-to-your-safety/
It is unfortunate how we are now being deprived of human contact, and even with common surfaces around us. But of course, this is for our safety.
You may be thinking: how does this work for hotels where interacting plays a big part in the experience? Well, we have made some adjustments to our processes while we slowly yet effectively embrace digital reality.
– Virtual Butler for your needs
– Express Check-In and Check-Out
– Virtual Activities you can enjoy from the comfort of your hotel room
Local offerings are seldom on top of anyone’s to-try list just because it’s too accessible and you know they’ll always be within reach. But given the circumstances, now could be the time to explore them! Try out that small café a few blocks away, or even book a staycation at a nearby hotel. A lot of establishments have on-going sales for these. Check them out if you need a place to call your “home away from home”: https://www.discoverysuites.com/special-offers/buy-now-travel-later/